Terms of Service

Agreement

By using VetClaim, you agree to these terms. If you do not agree, do not use the service. We may update these terms from time to time, and continued use after changes means you accept the new terms.

What VetClaim provides

VetClaim provides informational tools, document generation, and educational resources. The content and tools are designed to help you navigate complex processes more effectively.

Your account

You are responsible for keeping your account credentials secure. Do not share your password or let others access your account. You are responsible for all activity under your account. If you suspect unauthorized access, contact us immediately.

Acceptable use

You agree not to:

• Use the service for any unlawful purpose
• Attempt to access other users' accounts or data
• Reverse engineer, scrape, or copy the service
• Use automated tools to access the service without permission
• Submit false or misleading information
• Resell or redistribute generated documents commercially without authorization

Payments and refunds

Paid plans are billed on a recurring basis (monthly or annual) through Stripe. You can cancel at any time from your account settings. Cancellation takes effect at the end of the current billing period. We do not offer prorated refunds for partial billing periods.

If you believe you were charged in error, contact support@vetclaimguide.com within 30 days and we will review your case.

Intellectual property

VetClaim, including its design, content, and tools, is owned by VetClaim. Documents you generate using our tools are yours to use. The underlying templates, algorithms, and platform remain our property.

Limitation of liability

VetClaim is provided "as is" without warranties of any kind. We do not guarantee specific outcomes from using our tools or following our guidance. Our total liability to you for any claims arising from your use of the service is limited to the amount you paid us in the 12 months before the claim.

Termination

We may suspend or terminate your account if you violate these terms. You can delete your account at any time. Upon termination, your right to use the service ends immediately. We will delete your data within 30 days of account deletion, except where we are required by law to retain it.

Governing law

These terms are governed by the laws of the State of Delaware, without regard to conflict of law principles. Any disputes will be resolved in the state or federal courts located in Delaware.

Contact

Questions about these terms? Email us at support@vetclaimguide.com